Frequently asked questions
Is it safe to share door and alarm codes in a Facilist list?
Your lists aren’t publicly listed. Each one has its own unguessable link, it is never searchable, and search engines are told not to index it, so nobody can find your list by browsing. Anyone with your shared link can view the list, though, and the link can be forwarded, so share it only with people you trust. You can stop sharing anytime: the link immediately stops working, and you can turn sharing back on later. Everything travels over HTTPS.
Does my sitter need an app or an account?
No. The link you send opens in any web browser on any phone or computer. The person receiving it installs nothing and signs up for nothing — they just see your photos, read your words, and can play your voice for each item.
How does the voice-to-text work?
When you take a photo and speak, your recording is transcribed automatically into text that appears with the item. Your original recording is always kept — the transcript is a convenience, not a replacement — and you can edit the text or re-run the transcription anytime. If transcription ever fails, your photo and recording are still saved in full.
What happens to my recordings and photos?
They exist only to serve your list. Recordings are sent to a speech-to-text provider solely to produce your transcript; providers are barred from keeping your data or training on it, and photos are never sent to any AI provider. We never sell your personal information. The full detail is in our Privacy Policy.
What does Facilist cost?
All features are free, with unlimited lists and items and 100 MB of storage. Pro is $10/month or $100/year and raises storage to 10 GB. Storage is the only difference, and nothing you’ve saved is ever deleted because of a limit. Details are on the pricing page.
Do you have guides for writing a good handoff list?
Yes — and more are on the way: house sitter instructions.
How do you say “Facilist”?
FASS-uh-list. A soft “c,” like facile and facilitate, rhyming with specialist. The name is about making a handoff easy — the list does the explaining so you don’t have to.